01

Share a realistic arrival time

Before departure, tell the property your expected arrival time and let it know if that changes. Do not assume early check-in or late check-out is available without a separate agreement.

02

Prepare a short message

It only needs the date, booking name, number of guests and updated arrival time.

  • do not send payment details in a messenger
  • save the property reply
  • ask whom to call if you are delayed
  • agree an early departure in advance
03

What a particular hotel decides

Check-in, check-out and luggage-storage terms belong to each property. Hotel Kavkaz will confirm them in its working channel and publish them after final data verification.