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Information · updated 24 August 2026

Privacy policy

A plain-language explanation of the technical information the kavkazhotel.com website may receive and what happens to enquiry drafts.

01

Current form behaviour

The form currently prepares a draft only on the visitor's device. Names, dates and contact details are not sent to the hotel, stored in the website database or treated as a booking.

The website has no guest account or online payment.

02

Technical data

The server may temporarily record an IP address, browser type, requested page, date and time. This information is used to operate and protect the website and diagnose errors. It is not sold or used for advertising profiles.

03

Cookies and analytics

The website uses Yandex.Metrika and Google Analytics 4 for aggregated visit statistics, page performance and the path to a Telegram enquiry. These services may use cookies and receive technical information about the browser, device, visited pages and referral source. Advertising audiences, data sales and advertising personalisation are not enabled.

04

How the Telegram enquiry works

The form does not send data to the website server: it prepares text on the visitor's device. The visitor decides whether to send it to the official Telegram bot. Once sent, the message is handled under Telegram and the hotel's working-channel rules, not stored in the site database.

05

Questions

Website questions can be sent through the official hotel Telegram bot. This policy will be supplemented once the owner confirms legal details and other official contact channels.